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- info@viraajhrsolutions.com
Our Services
Our Services
Viraaj Software provides a full range of services for the development and implementation of information systems at enterprises of various industries and business scales.
SAP implementation: conceptual design, configuration and support after a productive start.
Implementation of SAP solutions is organized on the basis of two types of methodologies:
SAP stands for Systems, Applications, Products in data processing.
We frequently get a very interesting question from some of the most senior level executives in the Industry: What exactly is SAP? Sometimes they may even have SAP installed and not really know “what’s in the box”.
Whose fault is this? As Senior SAP Project Managers, we have to say it is our fault, the consultants, for not simplifying and clarifying what SAP is. To make it simple, we have created a mind-map of the SAP system, which is based on the SAP architecture documentation, and a great deal of general system knowledge gained over the years. This is not a complete picture of the offering either, as we have left out the SAP partner offerings, which are another universe in and unto themselves.
Doing a quick walk-through, starting with finance and proceeding clockwise: The SAP Enterprise Resource Management (ERP) System consist of a series of fully integrated SAP modules, which, for example, immediately reflect the impact of a purchase order on a company’s financial status.
- Finance Module: Includes such modules as Financial Accounting, Controlling, Investment Management, Asset Management and Treasury Management
- Logistics Module: Includes Sales and Distribution, Materials Management, Warehouse Management, Product Lifecycle Management, Production Planning
- Human Capital Management: All modules required to define an organization, recruit, hire and manage human resources.
- Netweaver: The underlying technology platform that SAP operates on, as well as SAP Business Warehouse.
- Supply Chain Management (SCM): Originally understood to be SAP APO or Advanced Planner and Optimizer, now includes, via integration, many parts of the logistics system
- Master Data Management: A suite of tools designed to manage the entire lifecycle of your Master Data (Customer Data, Product Data, many others)
- Business Warehouse (BW): Includes everything you need to build a datawarehouse, including ETL (Extract, Transform, Load, Staging Tools, Metadata Management, Modeling, and Query and Reporting Tools)
- Industry Solutions: More than 30 Industry specific solutions and numerous partner Industry Solutions, including MRO (Maintenance Repair and Overhaul), Well Drilling, Legal Services, Poultry and Dairy, among many.
As you can see, there is a lot to know to really understand all the different SAP modules available.
Network Infrastructure
Network infrastructure is typically part of the IT infrastructure found in most enterprise IT environments. The entire network infrastructure is interconnected, and can be used for internal communications, external communications or both. A typical network infrastructure includes:
Networking Hardware
Routers
Switches
LAN cards
Wireless routers
Cables
Networking Software
Network operations and management
Operating systems
Firewall
Network security applications
Network Services
T-1 Line
DSL
Satellite
Wireless protocols
IP addressing
What is Network Infrastructure?
Network Infrastructure is a category of information technology that is used to provide network services that allow devices to connect and communicate. This includes foundational networking hardware, software, services and facilities. The following are common examples of network infrastructure.
Routers
Routers connect devices and networks together by forwarding traffic. This is how traffic gets from one place to another on a network such as the internet.
Switches
Switches connect devices to a network by forwarding traffic. For example, the computers in office might be connected to switches as a means of creating a local area network.
Hubs
A simple type of switch that forwards al traffic to every connected device.
Bridges
Network bridges create a single network from multiple networks.
Gateways
Devices that provide an interface between different types of networks. Essentially translates between different types of signal and/or protocol.
Proxies
Devices that make requests on behalf of clients. Often used to monitor, filter and log traffic on a corporate network.
Servers
A server is a computer that provides a service to other computers. For example, a web server that provides web pages to client devices.
Load Balancers
Devices that distribute work to server to allow services to horizontally scale.
Reverse Proxy
A server that appears to clients to be a server that is really forwarding requests to servers. A reverse proxy may perform services such as load balancing, encryption and security.
Ethernet
A family of standards for networking that includes various cable technologies and compatible computing devices, switches, hubs and routers.
Wireless Access Points
Hardware that allows wireless device to connect to a wired network. Typically provides a wifi service.
Optical Fiber
High capacity cables that are used to create large networks including internet backbones, global area networks, wide area networks, metropolitan area networks and campus area networks. It is also common for network endpoints to be connected with optical fiber.
Repeaters
A device that receives a signal and retransmits it. Often required to transmit data great distances.
Optical Amplifier
A device that is similar to a repeater for fiber optics. Increases the strength of an optical signal directly without converting to an electrical signal.
Interconnects
Facilities where networks connect to each other to exchange traffic.
Firewalls
A firewalls controls network traffic based on a set of rules. A basic too for network security.
Intrusion Detection Systems
Services that monitor network traffic for malicious activity or policy violations.
Intrusion Prevention Systems
Server that monitor network traffic to detect and prevent vulnerability exploits.
Identity & Access Management
Platforms for managing authorization and authentication.
Key Management
Tools for managing encryption keys.
Certificate Authority
Services that public certificates that describe organizations and their public encryption keys. Basic infrastructure for encryption on the internet such as SSL and TLS.
DNS
The domain name system, or DNS, is a global distributed system for translating domain names to IP addresses.
DHCP
Dynamic host configuration protocol, or DHCP, is a service that automatically assigns IP addresses to device.
SMTP
Simple mail transfer protocol, or SMTP, is a type of service that delivers email.
VOIP
Technologies for voice communications over internet protocol. For example, software that allows you to make long distance phone calls using an internet connection.
VPN
Virtual private network, or VPN, are services for securely connecting to a private network over an untrusted network such as the internet. For example, VPN software that allows an employee to connect to an office local area network from home.
Content Delivery Network
Services that allow publishers to server content such as images and videos from a data center that is close to each user to reduce latency.
Edge Computing
Services that allow you to compute in different geographical locations to achieve scale and to compute more efficiently by processing data geographically close to clients and/or data sources.
Network Management System
Tools for operating, managing and deploying network devices.
Software Development
Viraaj Software Services are driven by industry professionals with rich domain expertise and trained on- site resources who deliver the most complete solution for any size and type of industry. Viraaj Software is a specialty center for Software Development With HQ in Bangalore, Bhubaneswar And USA, we provide comprehensive outsourced software development services in flexible business models that suits our customer requirements. We can handle the software development using technologies such as Java, J2EE, Angular JS, PHP, Bootstrap for applications ranging from enterprise systems to high technology. Viraaj Software is at the forefront bringing in a wide range of technology backed up with superior consulting, training and technical support capabilities.
Development is done using some of the latest technologies:
- Custom Software Development [ PHP, Java, J2EE, HTML5, CSS3, XML, MVC Architecture Ext.js]
- Web based Application Development [ Angular JS, Node.js, HTML5, CSS3, Java, J2EE, XML]
- Product Development & Integration
- Enterprise Systems Development
- Technical Software Development
- Database [Oracle , MySQL]
- Migration and reengineering of Products.
- These applications are hosted on Cloud.
- Development is based on Agile technology.
- Development of Mobile applications for Android and iOS. [Mobile JQuery]
Application Management Services:
End-to-End Implementations
- Consulting
- Project Management
- Installations
- Configurations
- Development
- Testing
- Training
- Post Go-live Support
Work Packages
- Consulting
- Project Management
- Development
- Testing
Corporate template Roll-outs
- Drive for quick, repeatable project implementations
- Define common core business processes
- Allow transfer of leading practices across all lines of business
- Deliver flexible business solutions that utilize integrated applications, common technology and standardized data
- Minimize investment in redundant systems development, interfaces and support.
Viraaj Software Differentiators for Application Management Services:
- Responsiveness: Our response on the support ticket is quick and dynamic, executed by our experts with a sense of urgency and ownership keeping in mind the customer’s business immediacy.
- Resourcefulness: The responses provided would not be just a quick fix, but the solutions would be comprehensive and are assessed based on the impact on the current processes and in line with your future goals and directions.
- Reduce Total Cost of Ownership: From low COST to ‘NO COST’, Our experienced consultants and methodology helps in reduction of your “Total Cost of Ownership” through a process that allows for continued process improvements that leverage people, technology, and quality measurements.
- Flexible Resourcing Model: Our delivery model uses balanced onshore and offshore delivery of applications services based on ITIL methodologies.
- Domain Expertise: provides in-depth domain expertise in Discrete Industries, Process Industries etc. supported by able consultants with experience in respective domains.
- Supports end-to-end Classic SAP ERP and S/4HANA System.
- ABAP Development -Workflow, Reports, Interfaces, Conversions, Enhancements and Forms for new requirements.
Software Testing and QA Services
Viraaj Software offers full-cycle testing and quality assurance services for desktop and mobile applications.
Expert test engineers are an integral part of every project we work on to ensure the deliverables meet the most stringent quality standards.
We also leverage our QA talent pool to provide standalone software testing services by means of custom dedicated QA teams. A dedicated team reports directly to the client, and works exclusively on a single project, closely collaborating with the client’s staff. This approach has proven very effective for mid- and long-term projects that require ultimate resource scalability and product knowledge retention.
Our QA and Testing Approach
While fully supporting the traditional waterfall process if a project demands it, we do lean heavily towards agile and scrum-based workflows to better mitigate risks, reduce time to market, and deal with changing requirements in a more efficient manner.
Underpinned by our man-years of experience and industry’s best practices, our approach emphasizes early testing, predictability, efficient communication, and detailed reporting. We are also big believers in QA automation, and advocate implementing a test automation strategy whenever it makes sense and benefits the project.
Types of Testing
- Functional Testing
- Usability Testing
- UI Testing
- Acceptance Testing
- Cross-Platform Testing
- Configuration and Compatibility Testing
- End-to-End Testing
- Load and Stress Testing
- Integration Testing
- Security Testing
- Data Migration Testing
- Localization and Internationalization Testing
Tools and Technologies
Selenium WebDriver • SmartBear Test Complete • HP QuickTest Professional • Silk Test • Watir • HP Load Runner • Apache JMeter • Silk Performer • TestDirector • TestLink • Atlassian Confluence • Atlassian JIRA • Bugzilla • Mantis • Jenkins • Atlassian Bamboo
Our cross-domain expertise
Over the last decade, our QA team has been providing high-quality software testing services across multiple industries and business domains.
Service Now
ServiceNow has been the forefront of Platform-as-a-Service (PaaS) solutions for the past few years and has been growing exponentially each year. It has a proven capability to transform IT and the enterprise, now becoming a career strategy for leading CIOs. With all of the benefits that ServiceNow offers, it’s no wonder it’s so popular.
ServiceNow is Simple
ServiceNow has been changing the way people work since 2003 and repeatedly lists as one of the fastest growing software companies of all time. As the enterprise cloud company, ServiceNow provides a service model that defines, structures and automates the flow of work, removing email and spreadsheets from the process to streamline the delivery of services. It replaces those manual transactions with a consumerized “light-speed” service experience designed for everyone in the enterprise.
One of the biggest benefits of ServiceNow is the relatively low amount of configuration required to get up and running in an enterprise. It means that you can immediately be productive and begin identifying concerns and resolve them.
ServiceNow’s NOW Platform is Fast
Built to manage everything as a service, ServiceNow helps the modern enterprise operate faster and be more scalable than ever before. It does this by placing a service-oriented lens on the activities, tasks and processes that make up the day-to-day work life.
The reason it is so efficient is that it gives you a solid platform, including architecture, straight out of the box. From there you can work on the rules and build the forms very quickly, and you don’t even have to worry about what structures your databases are.
Not only does it have about 75% of your work done for you as soon as you set it up, it also has a very open architecture so you can take it and plug it into different systems or processes that are otherwise not represented.
ServiceNow’s NOW Platform is Powerful
ServiceNow is many things. Not only is it flexible, but it is exceedingly powerful in every aspect of its design. ServiceNow enables enterprise service domains to define services, provide an intuitive service experience, deliver service, assure service availability and analyze critical service metrics. Here are just a few of the tools available to you in ServiceNow:
- Application Development: Quickly build, test and publish applications that can span from a single department to your entire enterprise. As little to no coding is required, almost anyone can build business applications for every line of business.
- Field Service Management: ServiceNow makes field service management simple by replacing spreadsheets, email and other management tools with a single system.
- Finance Service Management: Efficiently fulfill submitted requests including financial reports, procurement and payroll issues; gain visibility into work requests and trends over time.
- HR Service Management: Create a system of engagement that works in tandem with existing applications for core HR, talent and workforce management.
- IT Service Management: ITSM consolidates and automates service management processes, increase efficiency, lower costs—and devote more time to creating the consumer‑like self‑service experience that users expect.
- Security Operations: ServiceNow Governance, Risk, and Compliance (GRC) module systematically manage security incidents, prioritize vulnerabilities, visualize the effectiveness of security investments, and adapt to changing conditions.
ServiceNow’s NOW Platform is Ubiquitous
Definition of ubiquitous: existing or being everywhere, especially at the same time. This is very much so true with ServiceNow, as it is a cloud-based PaaS. The biggest perk about it being cloud-based is that there are no ties to a local resource, and it can easily scale across multiple networks.
Unlike other platforms, ServiceNow was natively designed in the cloud and it shows. Many cloud‑based services are not designed to withstand the stresses of enterprise IT. They are used to process a relatively low transaction volume and support department‑level, less critical workloads.
ServiceNow differs as it is designed specifically for the large enterprise. It has the endurance to withstand the pressures of the IT industry, scalability, and customer requirements.
Maintenance and Support
After SAP implementation, work with the system begins at the next level, the main purpose of which is to support the technical and functional operation of SAP systems. It is necessary to ensure uninterrupted, reliable operation of the system around the clock, rapid recovery in case of force majeure and timely software update.
The quality of provided services meets ITSM standards and is certified by the SAP Partner Center of Expertise (PCoE).
Save Upto 60% Maintenance Cost
Functional support of SAP systems:
Proactive monitoring of the client’s SAP system
Incidents response, elimination of the causes and consequences of incidents occurring in the system
Maintenance of system updates
Maintenance of changes in internal business processes
Proactive adaptation of the system to changing legal requirements
Training / consulting system users, including visiting
Informing about new versions and extensions of the system and its components
Maintenance of closing financial periods
Viraaj Software offers functional support and maintenance services for SAP solutions of 1, 2 and 3 support lines, in accordance with the recommendations of ITIL ITSM.
1st line – primary processing of applications and provision of standard solutions.
2nd line – elimination of functional errors of the middle level and incidents of the system.
3rd line – elimination of functional errors of a critical level, development of additional system functionality, updating and migration of systems.
Basic principles of providing functional support services
Single entry point
In case the user has any questions about the system operation or a system failure, the user can send a letter with a description of the problem to: Support@viraajsoftware.tech or call +1-239-932-9388.
The final and agreed time of the first reaction
Our employees respond within the time frame once determined and previously agreed with the customer for all user requests, depending on the priority of execution.
Transparent execution scenario
After the client has agreed on the evaluation of labor consultants for the decision of the application, the application is sent to work and is decided in terms agreed with the customer.
SAP Enterprise Support
Continuous improvement and innovation
Solving problems with global processing of client messages
Transfer of knowledge SAP Service Marketplace
Continuous monitoring of system status with SAP EarlyWatch Alert
Service Level Agreement (SLA)
Advanced Technical Quality Checks
Extended support for enhancement packages (EHP)
Extended support for SAP R / 3 past releases
Standards of integrated quality management
Implementation quality management
SAP Solution Manager for application lifecycle management
SAP Standard Support
Continuous improvement and innovation
Solving problems with global processing of client messages
Transfer of knowledge SAP Service Marketplace
Continuous monitoring of system status with SAP EarlyWatch Alert
Software maintenance and support services
Go for our software maintenance and support services to keep your business hassle free.
Businesses are highly dependent on IT systems for day to day operations. As your business grow, applications are required to be replaced with the new and advanced one to suit new business policies. Application Support and Maintenance is an important element towards enhancing and extending the life of the applications.
You’ve made a significant investment of time and resources in your software. Now you need to take steps to ensure that you get the best ROI by outsourcing your software maintenance and support.
Viraaj Software has been supporting and maintaining small website to large enterprise application with its focus approach towards 100% customer satisfaction.
Our application support and maintenance service provide following benefits to the customers:
Reduced Total Cost of Operations by 60%
Timely release of programs and enhancements
Effective Support of the applications
Increased user satisfaction
Some Software Maintained Image
Our Application Support & Maintenance service cover following activities:
Error tracking and debugging
Root cause analysis
Application upgrades and enhancements
Server deployment
Database backup and fine-tuning
Website content update
End user technical support.
On Call When You Need Us
We are well known in the industry amongst organizations needing to outsource software development, and we want you to know that we offer the same level of expertise and skill when it comes to providing support and software maintenance services.
Whether you communicate with our team via video chat, phone, email or text, you will have the peace of mind that comes from knowing you will have the best support for your software. Please feel free to contact us for details.
Viraaj Software is committed to providing top notch customer service. We begin each relationship by meeting with our client to understand their needs and objectives. We then work closely with you to build a team of consultants, or simply an individual consultant, that best suits your needs. Our teams collaborate closely with you throughout every project or initiative to ensure that your expectations are met. We take great pride in ensuring open and transparent communication – as we believe this is at the core of strong customer relationships.
As a global leader in sourcing and placing professionals, we process thousands of job openings. Our team of experienced and knowledgeable consultants match exacting role specifications to perfectly suited professionals.
EMPLOYEE QUALITY
As a premier temporary employment agency, we pride ourselves on our ability to provide access to the most qualified personnel available for each assignment. Our process relies on a complete understanding of each project and its requirements. Leveraging this insight and our access to the nation’s largest proprietary database of insurance professionals, we conduct an extensive search of the labor market and thoroughly evaluate each candidate based on the requirements of our client’s open position.
INDUSTRY FOCUS
Our marketplace longevity and industry knowledge enable us to understand the requirements and demands of the industry, as well as that of each specific temporary staffing job. This translates into talent with the specific product-line and functional expertise required for success.
CENTRALIZED RECRUITING
We employ a centralized recruiting process that allows us to distribute job requisitions across a large team of skilled recruiters, ensuring thorough and consistent employee sourcing, screening and testing.
TALENT ON-DEMAND
Our selection process is so efficient that our average time to submit an interim employee is less than one business day.
Our Temporary Staffing Process
Our highly skilled staffing specialists deliver the temporary staffing solutions our clients demand. It is our unique process that produces the consistent high level of value we provide.
Our nearly 12+ years of staffing experience have honed the service we deliver. Combining art and science, our process translates into a reliable method of evaluating character and expertise in temporary insurance personnel.
We match our clients with the most qualified insurance interim personnel available for their assignments using an all-encompassing insurance staffing process.
REQUIREMENTS DEFINITION
Our process relies on full comprehension of our clients’ needs. Our recruiters first seek to understand the results our clients require. Once they have a complete understanding of the assignment and what is required to achieve success, they work with clients to define the characteristics of the ideal temporary employee for the position. This includes the technical skills, work habits, formal education requirements and any other performance-impacting criteria. This thorough understanding allows us to acquire the best-suited interim personnel for each individual role.
SOURCING
Utilizing their intimate knowledge of the industry and our vast pool of resources, our staffing specialists quickly source the marketplace for prospective temporary employees. Viraaj’s name recognition and reputation allow our team access to the industry’s largest, most-qualified pool of personnel. Prospective insurance professionals are also uncovered through our current and recent employees and their referrals, an extensive proprietary database, and our involvement and leadership in industry and local community organizations.
QUALIFICATIONS REVIEW
All temporary employees are evaluated in terms of skill set, demonstrated work experience and past performance to determine if they would be a successful fit for our client’s project. Because every assignment requires its own specific skill set and experience level, employees who have worked for us in the past are also re-evaluated at this time to determine whether or not they are a potential fit for the position. After a credentials review, all qualified personnel are thoroughly interviewed by our experienced interviewing team. We also complete a minimum of two supervisor reference checks and a criminal background check on every potential employee.
EMPLOYEE SELECTION
Our selection process is what sets us apart from other staffing agencies. We consider it our personal responsibility to choose interim personnel who are best-suited for the role based on a number of qualifying factors, including experience, education, training, skill set and corporate fit potential. Utilizing our industry expertise, the in-depth temporary employee information we gather, and the specific requirements deemed appropriate for the client and position, we select the most qualified employee for each role.
IMPLEMENTATION
Our team conducts an employee orientation, including hours, dress code, contact names, estimated duration of engagement and other client expectations. We also review the Viraaj Software Employee Handbook with each employee to ensure our standards of performance and professionalism are reflected at our clients’ locations. We handles all issues regarding payroll and related taxes, workers’ compensation insurance, unemployment insurance, and other issues falling under the human-resources umbrella. We also provide professional liability insurance on all of our temporary employees.
MANAGEMENT
Our team stays involved throughout the duration of the project. Through constant communication with our client and employees, we work proactively